Eight booking and field-service systems' terms leave the records with the business, but several take a perpetual licence, own the aggregate and train their own AI
Six of the eight terms read by script say in terms that the business keeps its data (Calendly, Squarespace for Acuity, Square, Mindbody, Housecall Pro, ServiceTitan); SimplyBook.me makes the business the controller and itself the processor; Fresha has the Partner warrant that it owns what it provides. Square, Mindbody and Housecall Pro say they may train their own models on it; ServiceTitan says it will not train models for any third party on Customer Data; Mindbody, Housecall Pro and ServiceTitan each own the anonymised or aggregate layer; and ServiceTitan bars a franchisee from a mass export without its franchisor's consent. None of the eight contains a clause that bars the business from licensing its own records to a buyer.
Dated 1 Nov 2026Source checked 1 Nov 2026Basis: strong
Selling a company's data? The guide beside the button shows what this record means for a sale.
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“Mindbody Parties may use anonymized, de-identified, or aggregated data derived from your use of SmartDesk, other features, and related interactions to train, improve, test, and develop Mindbody or an Affiliate's artificial intelligence, machine learning, and automated systems without compensation, attribution, or notice to you or any End User”
Mindbody Terms of Service, 2.16 SmartDesk, checked 1 Nov 2026
Housecall Pro Terms & Conditions, Consent to Data Use and AI Integration, checked 1 Nov 2026
Square General Terms of Service, 5 Your Content, checked 1 Nov 2026
ServiceTitan Terms of Use, 10(ii) License to Customer Data, checked 1 Nov 2026
ServiceTitan Terms of Use, 10(iv) Franchisee Data, checked 1 Nov 2026
SimplyBook.me Terms and Conditions for Users, 7.2, checked 1 Nov 2026
- Mindbody Terms of Service 6.1: the customer owns Your Data, and Mindbody takes a perpetual, irrevocable, sublicensable licence to use it to develop its and its partners' businesses (Mindbody Terms of Service (last updated 20 March 2026), sections 6.1 and 18.32)
- Mindbody Terms of Service 6.3: Mindbody owns all Aggregated Data and may use it for any purpose (Mindbody Terms of Service (last updated 20 March 2026), section 6.3)
- Mindbody Terms of Service 2.16 (SmartDesk): Mindbody may use anonymised, de-identified or aggregated data to train its own AI, without compensation, and the customer waives claims (Mindbody Terms of Service (last updated 20 March 2026), section 2.16 (SmartDesk))
- Mindbody Terms of Service 3.4: no systematic download and storage of Services content, and no robot, spider or scraper to gather it (Mindbody Terms of Service (last updated 20 March 2026), section 3.4 (Restrictions on Use), items (8) and (10))
- Housecall Pro Terms: individual customer data entered by a Pro remains the Pro's property, with a licence to Housecall Pro to disclose it to third parties as needed to provide the Service (Housecall Pro Terms & Conditions, Customer Data)
- Housecall Pro Terms: Housecall Pro owns anonymised, aggregated and statistical data derived from the Service Data (Housecall Pro Terms & Conditions, Aggregated & Statistical Service Data Rights)
It is shown on its own, not counted into a figure.
Cited in this guide