Housecall Pro Terms: individual customer data entered by a Pro remains the Pro's property, with a licence to Housecall Pro to disclose it to third parties as needed to provide the Service (Housecall Pro Terms & Conditions, Customer Data)
A home-service business on Housecall Pro keeps ownership of its individual customer data. Housecall Pro's licence to disclose it to third parties is tied to providing the Service, and the clause shows no bar on the business licensing its own copy.
Dated 1 Nov 2026Source checked 1 Nov 2026Basis: primary text
Selling a company's data? This is one of the rules a sale has to meet, and the guide beside the button reads it in plain words.
- No data upload
- About two minutes
- No email needed
In the source's own words
“Individual customer data entered or imported by Pros shall remain the property of the Pro. ... User grants Housecall Pro and its affiliates and service providers the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such customer data as may be necessary to provide the Service or any Third-Party Service ... and for Housecall Pro’s internal business uses, to detect and prevent fraud, and any other uses permitted by law”
Where it was read
Also read from the same source
- Eight booking and field-service systems' terms leave the records with the business, but several take a perpetual licence, own the aggregate and train their own AI
- Housecall Pro Terms: Housecall Pro owns anonymised, aggregated and statistical data derived from the Service Data (Housecall Pro Terms & Conditions, Aggregated & Statistical Service Data Rights)
- Housecall Pro Terms: by using the service the Pro consents to its User Data being used to train Housecall Pro's AI models, which may be retained in the models' knowledge base (Housecall Pro Terms & Conditions, Consent to Data Use and AI Integration)
Figures it counts in
It is shown on its own, not counted into a figure.
Cited in this guide