Records / Laws and rulings

Meta Terms for WhatsApp Business Platform: where an AI provider is the business's solution provider, platform data may not train AI models other than one for the business's exclusive use (Meta Terms for WhatsApp Business Platform (last modified 23 September 2026), section 4.7 (AI Providers))

When a business has an AI company run its WhatsApp messaging, it may not let the platform data, anonymised or derived forms included, train any AI model, except to fine-tune one for its own exclusive use. Meta wrote the training question into the terms itself.

Dated 31 Oct 2026Source checked 31 Oct 2026Basis: primary text

Selling a company's data? This is one of the rules a sale has to meet, and the guide beside the button reads it in plain words.

Value your dataCan a Company Sell Its WhatsApp Business Chats for AI Training?
  • No data upload
  • About two minutes
  • No email needed
In the source's own words
“In such cases, you may not directly or indirectly allow WhatsApp Business Platform Data, including any anonymous, aggregate, or derived forms of WhatsApp Business Platform Data, to be used to create, develop, train, or improve any machine learning or artificial intelligence systems, models, or technologies, including large language models”
Figures it counts in

It is shown on its own, not counted into a figure.

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