WhatsApp Terms for WhatsApp Business App: the app is not intended for intra-company use (WhatsApp Terms for WhatsApp Business App (effective 23 September 2026), section 3)
WhatsApp built the Business App for talking to customers, not for staff talking to each other. Staff groups run on it sit outside what the app is for, a further reason to leave them out of a lot.
Dated 31 Oct 2026Source checked 31 Oct 2026Basis: primary text
Selling a company's data? This is one of the rules a sale has to meet, and the guide beside the button reads it in plain words.
- No data upload
- About two minutes
- No email needed
In the source's own words
“Our Business App Services are not intended for intra-company usage.”
Where it was read
Figures it counts in
It is shown on its own, not counted into a figure.
Cited in this guide