WhatsApp Business Messaging Policy: data WhatsApp gives a business about a person is only for messaging that person; message content is excepted (WhatsApp Business Messaging Policy (last updated 23 September 2026), section 3 (Protect Data and Comply with Law))
What WhatsApp itself provides about a contact (its profile name, its number, its status) may be used only to message that person. The content of the chats is excepted from this rule, though not from the duty to have notice and consent.
Dated 31 Oct 2026Source checked 31 Oct 2026Basis: primary text
Selling a company's data? This is one of the rules a sale has to meet, and the guide beside the button reads it in plain words.
- No data upload
- About two minutes
- No email needed
In the source's own words
“Don’t use any data obtained from us about a person you message within WhatsApp, other than the content of message threads, for any purpose other than as reasonably necessary to support messaging with that person.”
Where it was read
Figures it counts in
It is shown on its own, not counted into a figure.
Cited in this guide