Records / Laws and rulings

CCPA Regulations, service providers and contractors (permitted uses) (Cal. Code Regs. tit. 11, 7050(a))

A service provider may use customer personal information only for listed purposes (including improving the service it provides); licensing it to an outside AI buyer is not one of them.

Dated 17 Oct 2026Source checked 17 Oct 2026Basis: primary text

In the source's own words
“(a) A service provider or contractor shall not retain, use, or disclose personal information collected pursuant to its written contract with the business except for the following purposes, provided that the retention, use, or disclosure is reasonably necessary and proportionate for those purposes.”
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